From the Kasset app
Open Kasset on your phone or computer, sign in, and go to Settings. Choose Delete my account, then type the confirmation phrase the screen asks for. You are signed out everywhere at once, and 30 days later your account and everything you recorded are permanently deleted. A workspace where you are the only person is deleted with it. Workspaces with other people in them carry on without you.
Billing stops the same day. The subscription of a workspace where you are the only person is cancelled at once, with no further charges, and your seat in shared workspaces is released. If you keep your account, you will need to subscribe again.
We email you when you make the request, again five days before the deletion, and once more when it is done. Changed your mind? Sign in again during those 30 days, or use the Keep my account button in either email, and everything is as you left it.
If you are the only administrator of a workspace that still has other people in it, Kasset will refuse and name that workspace. Promote another administrator first, then delete your account.
This matches the Privacy Policy: account and conversation data are deleted within 30 days of account closure. Invoices are kept for 7 years, as Belgian accounting law requires.
Without the app
Email hello@kasset.com from the address on the account and ask us to delete it. We will confirm before we do. You do not need the Kasset app installed to make this request.