1. Acceptance
By creating an account or using Kasset, you agree to these Terms of Service. If you do not agree, do not use the Service.
2. The Service
Kasset is an AI note taker for growing teams. You capture conversations from your computer, your phone, or a compatible wearable. Kasset transcribes them, produces notes, decisions, and next steps, and lets you search that memory later, including from tools you connect.
Kasset is a tool. We provide the software to record, transcribe, and organise conversations. We do not obtain consent, give notice to the people you record, or decide whether a recording is lawful. You are solely responsible for complying with recording and privacy laws, for any consent or notice those laws require, and for how you use, share, or store what you capture. Kasset is not responsible for this. We do not review or endorse your recordings, and we do not join your calls as a meeting bot.
3. Account
- You must provide a valid email address to create an account.
- You are responsible for the confidentiality of your password and access, and for all actions taken under your account, including by members you invite and by devices you pair.
- You must have the legal authority to act for the organisation and the workspaces you connect.
- Conversation Data lives in your organisation. Other members and administrators may access it according to the permissions and policies that organisation sets.
4. Recording and permission
You are the controller of the Conversation Data you capture through Kasset. Legal consent, notice, and lawful use sit with you, not with us. By recording through the Service, you represent and warrant that:
- You have a lawful basis, and the notice or consent required, to record every conversation you capture.
- You will not record people in secret where the law requires them to know, and you will not use Kasset to intercept communications you are not a party to.
- You have the right to use, store, share, and otherwise process the recording and anything derived from it (transcripts, notes, actions), and you will do so only in ways the law allows.
- You comply with applicable laws, including the GDPR, the ePrivacy rules, and local rules on recording calls and in-person conversations.
You should tell the people in a conversation that you are recording, where the law or common courtesy requires it. Kasset does not do this for you. We do not notify participants and we do not collect consent on your behalf. If a participant, regulator, or anyone else objects to a recording or to how it was used, that responsibility is yours.
Our processing of Conversation Data on your behalf is governed by our Data Processing Agreement, which forms part of these terms.
5. Acceptable use
You agree not to:
- Use the Service for illegal, deceptive, or fraudulent activity
- Upload or generate content you do not have the right to record or process
- Attempt to bypass security or authentication mechanisms
- Reverse-engineer, copy, or redistribute the Service
- Saturate the API with unauthorised or abusive automated calls
6. Notes, calendars, search, and connected tools
Transcripts and notes are produced automatically. They can be incomplete or wrong. You remain responsible for checking them before you rely on them.
You can optionally connect a Google or Microsoft calendar and authorise Kasset to read the calendars and events you choose. Kasset uses that access to show upcoming meetings and alerts and to associate a meeting you record with its title and invitees. This connection does not allow Kasset to create, edit, or delete calendar data. You can disconnect it at any time.
Kasset's use of information received from Google Workspace APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Kasset does not use, transfer, or sell raw or derived Google Workspace user data to create, train, or improve foundational or generalized AI or machine learning models.
If you connect a third-party tool through MCP, you instruct Kasset to let that tool query your conversation memory. Those tools are not part of the Service. Their terms and privacy practices apply to what they receive.
You can also connect tools Kasset acts in on your behalf: email, calendars, task managers, CRMs, or any MCP server you configure. When you connect such a tool, Kasset's agent may propose actions in it, and automations you write may run against it after each recording. These outbound integrations act on your instructions: the instructions you write in an automation, the confirmations you grant, and the questions you ask. You are responsible for those instructions and their effects, including when you set an automation to run without a per-action confirmation. Actions proposed by the agent, like notes, can be wrong; review them before approving. The tools you connect are not part of the Service, and their own terms apply to the data they receive and to what they do with it.
7. Pricing and billing
- Kasset offers paid plans priced per seat, billed monthly or annually in advance. Current prices are on kasset.com/pricing.
- Taxes (such as VAT) are added where applicable based on your billing details.
- When you change plans mid-cycle, the difference is prorated. You can cancel at any time. A downgrade takes effect at the end of the current billing period, and you keep paid features until then.
- Some plans include or offer a physical recording device. Hardware shipped with a plan is subject to the manufacturer's terms. Except where required by law, software fees are non-refundable for partial periods.
- Any pricing change will be communicated by email at least 30 days before it takes effect. You are free to refuse and close your account at no cost.
8. Availability
Kasset does its best to ensure continuous availability but does not guarantee 100% uptime. Maintenance, hosting incidents, and upstream speech or infrastructure incidents may occasionally interrupt the Service.
9. Limitation of liability
The Service is provided "as is". To the extent permitted by law, Kasset cannot be held liable for indirect or consequential losses, including losses linked to missed recordings, transcription mistakes, incomplete notes, decisions you make from them, a recording made without the required consent or notice, how you use a recording or its notes, or actions the agent performs in third-party tools on your instructions, including through automations you set to run without confirmation. We are not liable for your failure to obtain consent or to comply with recording laws. Without prejudice to the above, our total liability shall not exceed the amounts you paid us during the 12 months preceding the event.
10. Indemnity
You agree to indemnify, defend, and hold harmless Bromance Studio SRL, and its officers, employees, and contractors, against any claim, loss, damage, or expense (including reasonable legal fees) that arises from:
- A recording you capture through the Service, or how you use, share, or store that recording or anything derived from it
- Your failure to obtain the consent or notice required by law, or to comply with recording and privacy laws
- Your breach of these terms
- A claim by a person you recorded, or by a regulator, relating to that recording or to how it was used
- An action performed in a third-party tool on your instructions, whether through a confirmation you granted, an automation you wrote, or an automation you set to run without confirmation
We will notify you of a claim that falls under this section. You will cooperate in the defence. We may take part with our own counsel at our own expense.
11. Suspension and termination
You can close your account at any time by emailing [email protected]. We may suspend or close an account in case of breach of these terms, with reasonable notice except in emergencies such as active abuse or a threat to platform security.
12. Intellectual property
Kasset (code, design, brand) remains the property of Bromance Studio SRL. You retain ownership of your recordings, transcripts, and notes, and of the Conversation Data you send through the Service.
13. Governing law
These terms are governed by Belgian law. Any dispute will fall under the competent courts of Brussels.
14. Contact
Bromance Studio SRL · VAT BE1040.904.426 · [email protected]